Privacy Policy

About this website

Versailles Palace Tours is an independent travel guide and affiliate website focused on visiting Palace of Versailles in Versailles, France.

We are not the official Palace of Versailles website, are not operated by the Palace of Versailles, its public operator, or any government authority, and do not directly operate tours, sell attraction tickets or process visitor bookings.

The Palace of Versailles is a major historic monument and museum complex. Opening schedules, fountain or musical garden programmes, estate access, security procedures and ticket conditions may vary by date or season. Always review the current official visitor information and your final booking details before travelling.

Information you provide when contacting us

If you contact us by email, we may receive your email address, the name you provide, your message and any attachments you choose to send.

We use this information to respond to enquiries, investigate website issues, review factual corrections and communicate about matters directly related to this website.

Please do not send payment-card details, passport information, identity documents or other unnecessary sensitive information by email.

For ticket changes, cancellations, refunds or booking support, contact the company that processed your reservation.

Technical information and server logs

Normal website delivery can involve technical information such as your IP address, browser type, device information, operating system, requested pages, referring page and date or time of access.

Hosting, caching, security and other technical providers may process this information where necessary to deliver, protect and maintain the website.

Server-log information can also be used to diagnose technical problems, investigate misuse and maintain website security.

Analytics, cookies and similar technologies

This website may use cookies, analytics tools or similar technologies for functions such as remembering preferences, understanding website usage, measuring performance or identifying affiliate referrals.

• You can usually block or delete cookies through your browser settings.
• Restricting cookies may affect certain website functions or referral tracking.
• Deleting browser cookies does not necessarily delete information already stored by a third-party provider.

Where applicable law requires consent for non-essential cookies or similar technologies, those requirements apply subject to relevant exceptions.

Affiliate links and GetYourGuide

Some booking links on this website lead to third-party providers, including GetYourGuide.

Our GetYourGuide links may include partner code PYVZALU so that referrals from this website can be identified. We may earn a commission when a qualifying booking is completed through an affiliate link.

Once you leave our website, the third party's own privacy policy, cookie policy and terms govern the information you submit there.

We do not directly receive your payment-card details, complete booking record, passenger identity information or passport details merely because you follow an affiliate link.

Third-party websites

Our guides may link to official visitor information, transport services, booking platforms and other external websites.

We do not control the privacy practices, security measures or data-retention policies of those third parties. Review their privacy information before providing personal data.

How long information may be retained

Retention depends on the type of information, why it was collected and whether it is still reasonably required for communication, technical operation, security or legal purposes.

We do not state a single fixed retention period for every category of information because different types of data may be handled differently.

You may contact us to ask about information associated with your correspondence or request deletion where applicable.

Your privacy rights

Your rights depend on your location and the data-protection laws that apply to your circumstances.

Where applicable, rights may include:

• Requesting access to personal information held about you.
• Requesting correction of inaccurate or incomplete information.
• Requesting deletion of personal information.
• Requesting restriction of certain processing.
• Objecting to certain processing.
• Withdrawing consent where processing relies on consent.
• Requesting data portability where legally available.

These rights may be subject to legal conditions and exceptions.

Data security

We take reasonable steps to protect information handled through this website, but no internet transmission, website or email system can be guaranteed completely secure.

For this reason, avoid sending unnecessary sensitive or financial information through ordinary email.

Children's privacy

This website is intended as general travel-planning information and is not designed to collect personal information specifically from children.

If you believe a child has provided personal information directly to us, contact us so the situation can be reviewed.

Changes to this Privacy Policy

We may update this Privacy Policy when website practices, service providers, affiliate relationships or legal requirements change.

The revision date shown on this page indicates when this version was last updated.

Contact us about privacy

For privacy questions or requests relating specifically to this website, email info@versaillespalace-tours.com.

Please explain your request clearly and avoid including unnecessary sensitive personal information.